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Our multilingual support team is available around the clock. Trading question, technical issue, or account query — we've got you.

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Customer Support

Our multilingual team is ready to assist with any question or concern.

Available 24 / 7

Head Office

11 Grace Avenue, Ste 108
Great Neck, New York, 11021
United States

Phone

702-706-4466
Global Presence

Offices around the world

North America

New York

11 Grace Avenue, Ste 108 — Great Neck, NY 11021

San Francisco

301 Howard Street — San Francisco, CA 94105

Toronto

199 Bay Street — Toronto, Ontario M5L 1E2

Europe

London

1 Canada Square — Canary Wharf, London E14 5AB

Frankfurt

Mainzer Landstrasse 50 — Frankfurt 60325

Zurich

Bahnhofstrasse 64 — Zurich 8001

Asia Pacific

Singapore

One Raffles Quay — Singapore 048583

Hong Kong

International Finance Centre — Central, Hong Kong

Tokyo

Marunouchi Building — Chiyoda-ku, Tokyo 100-0005

Quick Answers

Common questions
about support

Can't find what you're looking for? Use the form or email us directly and we'll respond within 1-2 hours.

Via email, phone, or the contact form above. Our team is available 24/7 for any questions or concerns about your account or trades.
Typically 1–2 hours. For urgent matters we recommend calling our support line directly for immediate assistance.
English, Spanish, Chinese, Japanese, Russian, German, French, Arabic, and Portuguese — ensuring clear communication with our global client base.